> ## Documentation Index > Fetch the complete documentation index at: https://chatbase.co/docs/llms.txt > Use this file to discover all available pages before exploring further. # Overview > Connect Chatbase to the platforms you already use: your website, your messaging channels, and your business tools ## Overview Integrations connect your AI agent to the systems you already run on. Some put your AI agent in front of customers on a new surface, such as your website, WhatsApp, or a phone line. Others give it somewhere to hand work off to, like a helpdesk, or something to act on, like your Shopify store. > [!NOTE] > > Integrations connect the platform. [Actions](https://chatbase.co/docs/user-guides/chatbot/actions/actions-overview.md) decide what your AI agent does with it. Several integrations on this page only become useful once you enable the matching action. The **Next steps** card on each page points you to the right one. ## Website platforms Put your AI agent on your website. Most of these work by copying an embed code from your Chatbase dashboard and pasting it into your site builder. | Platform | How it connects | | - | - | | [Webflow](https://chatbase.co/docs/user-guides/integrations/webflow.md) | iFrame embed code, inside a container you build in the Designer | | [WordPress](https://chatbase.co/docs/user-guides/integrations/wordpress.md) | The official Chatbase plugin plus your Agent ID, no embed code | | [Wix](https://chatbase.co/docs/user-guides/integrations/wix.md) | Website widget embed code, via the Custom Code element | | [Weebly](https://chatbase.co/docs/user-guides/integrations/weebly.md) | iFrame embed code, via the Embed Code widget | | [Framer](https://chatbase.co/docs/user-guides/integrations/framer.md) | Website widget embed code, in the page's Custom Code section | | [Bubble](https://chatbase.co/docs/user-guides/integrations/bubble.md) | Website widget embed code, in an HTML component | | [Vercel](https://chatbase.co/docs/user-guides/integrations/vercel.md) | One-click install from the Vercel Marketplace | > [!TIP] > > Using Shopify? You don't need any embed code. The [Shopify integration](https://chatbase.co/docs/user-guides/integrations/shopify.md) adds the chat bubble to your store automatically. ## Messaging platforms Let customers reach your AI agent on the channels they already use. | Platform | What it does | | - | - | | [WhatsApp](https://chatbase.co/docs/user-guides/integrations/whatsapp.md) | Connect a WhatsApp number so your AI agent handles conversations there | | [WhatsApp Templates](https://chatbase.co/docs/user-guides/integrations/whatsapp-templates.md) | Send Meta-approved templates to reach customers after the 24-hour window closes | | [Messenger](https://chatbase.co/docs/user-guides/integrations/messenger.md) | Connect your Facebook pages, with human takeover per conversation | | [Instagram](https://chatbase.co/docs/user-guides/integrations/instagram.md) | Connect your Instagram professional account for direct messages | | [Twilio](https://chatbase.co/docs/user-guides/integrations/twilio.md) | Connect a Twilio account and assign numbers so your AI agent answers calls | | [SIP Trunk](https://chatbase.co/docs/user-guides/integrations/sip-trunk.md) | Route calls from a number you already own on a PBX, SIP provider, or GSM gateway | | [Slack](https://chatbase.co/docs/user-guides/integrations/slack.md) | Add your AI agent to a Slack workspace so your team can ask it questions | ## Commerce | Platform | What it does | | - | - | | [Shopify](https://chatbase.co/docs/user-guides/integrations/shopify.md) | Let your AI agent help customers browse, buy, track orders, and manage their account | | [Stripe](https://chatbase.co/docs/user-guides/integrations/stripe.md) | Let your AI agent show customers their subscriptions, invoices, and billing details | ## Helpdesk and escalation Give your AI agent somewhere to hand a conversation off to. All of these pair with the [Escalations action](https://chatbase.co/docs/user-guides/chatbot/actions/escalate-to-human.md). | Platform | What it does | | - | - | | [Zendesk](https://chatbase.co/docs/user-guides/integrations/zendesk.md) | Reply to Zendesk tickets directly, or escalate by opening one | | [Zendesk Messaging](https://chatbase.co/docs/user-guides/integrations/zendesk-messaging.md) | Answer customers in your Zendesk Messaging channels and hand chats to your team in Zendesk | | [Salesforce](https://chatbase.co/docs/user-guides/integrations/salesforce.md) | Respond to Salesforce cases, or escalate by creating one | | [Freshdesk](https://chatbase.co/docs/user-guides/integrations/freshdesk.md) | Escalate by opening a Freshdesk ticket | | [Gorgias](https://chatbase.co/docs/user-guides/integrations/gorgias.md) | Escalate by opening a Gorgias ticket | | [Zoho Desk](https://chatbase.co/docs/user-guides/integrations/zohodesk.md) | Escalate by opening a Zoho Desk ticket | | [Intercom](https://chatbase.co/docs/user-guides/integrations/intercom.md) | Escalate by opening an Intercom ticket | | [HubSpot](https://chatbase.co/docs/user-guides/integrations/hubspot.md) | Escalate by opening a HubSpot ticket | | [Help Scout](https://chatbase.co/docs/user-guides/integrations/helpscout.md) | Escalate by opening a Help Scout ticket | | [Odoo](https://chatbase.co/docs/user-guides/integrations/odoo.md) | Escalate by opening a ticket in Odoo Helpdesk | | [Sunshine](https://chatbase.co/docs/user-guides/integrations/sunshine.md) | Hand the customer to a live Zendesk agent in real time | | [Freshchat](https://chatbase.co/docs/user-guides/integrations/freshchat.md) | Hand the customer to a live Freshchat agent in real time | > [!NOTE] > > Chatbase also has its own built-in [Helpdesk](https://chatbase.co/docs/user-guides/chatbot/help-desk/help-desk-overview.md), so you can escalate without connecting a third-party platform at all. ## Email and automation | Platform | What it does | | - | - | | [Email](https://chatbase.co/docs/user-guides/integrations/email.md) | Let your AI agent read and reply to customer emails through your own domain | | [Zapier](https://chatbase.co/docs/user-guides/integrations/zapier.md) | Send leads and conversation data into thousands of other apps | | [viaSocket](https://chatbase.co/docs/user-guides/integrations/viasocket.md) | Automate tasks across your apps, triggered by Chatbase webhooks | ## Next steps > **[Actions](https://chatbase.co/docs/user-guides/chatbot/actions/actions-overview.md)** > > Connecting a platform is half the job. Actions decide what your AI agent actually does with it. > **[Webhooks](https://chatbase.co/docs/developer-guides/webhooks.md)** > > Send Chatbase events to your own endpoints when no integration fits. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.