Shared knowledge
Uses the same connected sources, policies and product data. Nothing to re-upload or retrain.
Voice agents
that sound human
Your agent answers on the first ring, holds a conversation across 95+ languages, takes action in your systems and closes the case. Callers can interrupt it, change their mind and talk over it, and it keeps up.
Trusted by over 10000+ businesses
4.8
Answers people can use immediately
01
No queue, no hold, no IVR treeEvery caller gets a person-shaped conversation immediately, not a menu and eleven minutes of hold music.
02
Calls that end resolvedNo message taken. The agent looks up the account, makes the change and confirms it before the call ends.
03
Cover the hours nobody staffsNights, weekends and the Monday morning spike, answered at the same quality, with no rota to fill.
Phone
OverviewNumbersEnvironment
Connected phone numbers
+1 647 523-9797Customer support line
Twilio
+1 523 444-2323Secondary
SIP trunk
Assign a new number
Natural enough that people forget to ask
Natural enough that people forget to ask
Talk over it, cut it off mid-sentence, change your mind or trail off. It stops, listens and picks up the thread, instead of finishing its sentence or starting its script again.
Phone
OverviewNumbersEnvironment
Connected phone numbers
+1 647 523-9797Customer support line
Twilio
+1 523 444-2323Secondary
SIP trunk
Assign a new number
From the first question to the completed action
Confirms identity before anything sensitive is discussed, so account details and personal information are only ever shared with the person they belong to.
You don't build a voice agent. You turn on voice
Everything your agent already knows and everything you've already tested works on the phone from day one. No second build, no separate voice product, and no risk of it saying one thing in chat and another on a call.
Consistent procedures
Follows the same workflows, so every request takes the right path, whatever the channel.
One brand voice
Writes with the same tone, instructions and standards your customers already recognise.
Built-in guardrails
Applies the same rules around what it can say, do or promise in every response.
Trusted by 10,000+ brands
How Arcadis built a repeatable AI communication model for public infrastructure projects
100%
Official sourced answers
24/7
Citizen access to project info
4.8
Chatbase is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
The world’s best customer experiences run on Chatbase
Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.